Refund policy

Refund policy

RETURNS POLICY

WE TAKE PRIDE IN THE QUALITY OF OUR PRODUCTS AND AIM TO PROVIDE A SMOOTH AND SATISFYING SHOPPING EXPERIENCE.

NO RETURNS OR EXCHANGES

ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS OR EXCHANGES FOR ANY REASON, INCLUDING INCORRECT SIZING, CHANGE OF MIND, OR UNWANTED ITEMS.

EXCEPTIONS

WE WILL ONLY OFFER A REPLACEMENT OR REFUND IF AN ITEM IS:

  • FAULTY

  • NOT AS DESCRIBED

IF YOU BELIEVE YOUR ITEM QUALIFIES UNDER ONE OF THESE EXCEPTIONS, PLEASE CONTACT US WITHIN 7 DAYS OF DELIVERY AT ENQUIRIES@EXCLUSIVECO.NET AND INCLUDE YOUR ORDER NUMBER AND CLEAR PHOTOS OF THE ISSUE.

WE RESERVE THE RIGHT TO DENY ANY CLAIMS THAT DO NOT MEET OUR POLICY TERMS.